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Frequently Asked Questions

Everything you might want to know before you book. Still have a question? We're a message away.

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Check-in is from 2:00 PM. Early check-in may be available on request.

Check-out is by 11:00 AM. Late check-out can be arranged subject to availability.

Yes — secure, gated parking is available for all guests at no extra cost.

Yes, complimentary high-speed fibre Wi-Fi is available throughout the residence.

Absolutely. Families are welcome; please indicate the number of children when booking.

Pets are considered on a case-by-case basis — please ask before booking.

Free cancellation is available up to the window stated in your confirmation. Contact us for details.

Check availability on our Booking page and submit a request. We confirm every reservation personally.

Bookings are confirmed by email; payment options (M-Pesa, bank transfer, card) are shared on confirmation.

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